Help center
Back
- Track your order
- Return
- Shipping / Delivery
- Point system
- Membership
- Size guide
- Contact us
- Referral program
Point system
Overview
Our point system is exclusive to members. To start earning and redeeming points, make sure you’re signed in or create an account.
Earn points
Members can earn points through purchases and engagement:
100 welcome points just for signing up
1 point for every $1 spent
600+ bonus points by completing rewards activities such as:
- Write a review
- Add items to your wishlist
- Refer a friend
- Make 3 purchases
Redeem points
Members can redeem points at checkout to get exclusive discounts on their orders.
$5 off for every 100P
$10 off for every 200P
$27 off for every 500P
$60 off for every 1000P
FAQ
How do I earn points?
You’ll earn 1 point for every $1 spent on eligible purchases (excluding returns, taxes, and fees). You can also earn extra points through activities listed on your
account dashboard.
with your order number.
When do points get credited to my account?
Please contact our customer support team at
as soon as possible. However, please note that once an order begins processing, changes or cancellations may no longer be possible.
How do I redeem my points?
You can redeem your points for discounts at checkout. Visit My Points menu on your account to explore available options.
Do points expire?
Yes. All points expire at the end of each calendar year. Be sure to use them before to make the most of your rewards.
*Please note: During the point expiration process, activities related to points (such as earning or using points) may be temporarily limited.
with your order number, a description of the incorrect item, and a photo if possible. We’ll make it right as quickly as we can.
What happens to my points if I return an item?
If you return an item, the points earned from that purchase will be deducted from your balance.
for further assistance.
How can I check my point balance?
Sign in to your account page to view your current points balance and history.