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Return
Request a return for an order or item. Returns are accepted within 30 days of fulfillment for items in original condition with tags attached. If your order included a promotional gift, it must be returned with the item or its value will be deducted from your refund.
Return Fee
· U.S. Orders: $10
· Canada Orders: No fee applies for paid shipping — customers arrange their own return shipping. For orders with free shipping — if a return brings your total below $250, a $30 shipping fee will be deducted from your refund. Prepaid return labels are not provided.
Tip: Having your order number and product name(s) ready will help us process your return faster.
Start a returnDo you know your order numbers?
Returns are only available for the original purchaser.
Having your product name(s) ready will help us process your return faster.
Please complete the form
* Required field
We’ll be in touch soon.
Your return request has been successfully submitted.
Our team will review your submission and get back to you shortly with the next steps.
Your return request has been successfully submitted. Our team will review your submission and get back to you shortly with the next steps.
Order number
#
FAQ
What is your return policy and return fee?
Items may be returned within 30 days of fulfillment, provided they are unworn, unwashed, and in original packaging with tags attached.
Shipping & return policy
· U.S. Orders: A return fee applies unless the return is due to a defective or incorrect item. A $10 return fee will be deducted from your refund (Prepaid return labels will be provided).
· Canada Orders: No fee for orders with paid shipping. If your order originally qualified for free shipping and the remaining order value after the return is below $250, a $30 shipping fee will be deducted from your refund. Returns are only processed when a request is submitted in advance through our Customer Service. Please note that we are not responsible for any loss or damage to items sent without a prior request.
Please note for Canada orders: Customers are responsible for arranging their own return shipment and shipping label. Prepaid return labels are not provided for Canada.
Important Tracking Requirement for Canada: To ensure your return package is matched to your account, you are required to email your tracking number and shipping confirmation to our Customer Support team right after dispatch. Without this information, your return and refund processing may be delayed.
If your order included a promotional gift, the gift must be returned with the item. If the gift is not returned or is returned damaged, its value will be deducted from your refund.
How do I start a return?
Complete the
Return Formwith your order number and email address, then follow the instructions provided. If you need assistance, contact at
Contact Form.Can I return or exchange an item?
We currently offer returns only. Please submit a
Return Formand follow the instructions provided. For details, visit our
return Information page.I returned my order but haven’t received my refund.
Refunds are processed within 5–7 business days after we receive your return. If you haven’t received your refund after this period, contact us at
Contact Form.What items are non-returnable?
Undergarments, socks, and final sale items are not eligible for return.
My order arrived damaged.
with the photo of: 1. Exterior shipping box, 2. Damaged item
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Find your order number
Your order number is in your confirmation email or in Order History under My Account.
Your order number is in your
confirmation email or in Order History
under My Account.
