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Shipping · Delivery
Free standard shipping on all paid orders (3–5 business days).
Free express shipping on orders over $250 (before tax) (2–3 business days).
Free standard shipping on all orders (3–5 business days). Free express shipping on orders over $250 (before tax) (2–3 business days).
FAQ
How can I track my order?
Log into your account and visit
Order Historyto check your order status. If you placed an order as a guest, use the tracking link in your confirmation email or contact us at
Contact Formwith your order number.
Can I edit or cancel my order?
Please contact via email
as soon as possible. Once an order begins processing, changes or cancellations may no longer be possible.
How long does delivery take?
Delivery times vary by location. Standard shipping typically takes 3–5 business days. Express shipping typically takes 2-3 business days.
I received the wrong item.
Contact us at
with your order number, a description of the incorrect item, and a photo if available. We’ll assist you as quickly as possible.
My package is delayed or missing.
Check the tracking link in your confirmation email. If the package is marked as delivered but hasn’t arrived, contact us at
Can I place an order without creating an account?
Yes. Guest checkout is available. Creating an account allows you to track orders, view order history, and save wishlists.
I didn’t receive a confirmation email.
Check your spam or junk folder. If you don’t see a confirmation email within 24 hours, contact us at
so we can verify your order.
What are the shipping options and costs?
Free standard shipping applies to all paid orders. Orders totaling $0 after discounts or coupons are not eligible.
Free express shipping is available on orders over $250 (before tax). Express shipping on orders under $250 is available for a $15 fee.
Do you ship internationally?
We currently ship within the U.S. only, excluding Guam, Puerto Rico, American Samoa, the U.S. Virgin Islands, Alaska, and Hawaii.
I entered the wrong shipping address. What happens?
If your address is incomplete or incorrect, delivery may fail. We’ll contact you by email. If we don’t hear back in time, the package will be returned to us and your refund will be issued minus shipping fees.
Please note: 1. Your address is printed exactly as entered at checkout. 2. If a return occurs due to an incorrect address, round-trip shipping fees will be deducted from your refund. 3. If your address differs from the carrier’s suggested format, we may update it for delivery accuracy. Any issues caused by this adjustment will be covered by us.
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